Growth Academy Pvt. Ltd. is committed to providing a respectful, inclusive, fair, and professional learning environment for all students, staff members, and stakeholders.
This policy outlines equality standards, student protection measures, grievance handling procedures, and complaint resolution systems.
Discrimination, harassment, bullying, or unfair treatment based on race, gender, religion, or background is strictly prohibited.
Students are encouraged to discuss concerns directly with trainers or departmental staff for quick resolution.
Written complaints may be submitted through official institutional communication channels if unresolved at Stage 1.
Complaints are reviewed fairly and confidentially by the management committee within 10 working days.
Students may request a formal review or appeal if they remain dissatisfied with the initial resolution outcome.
Yes, all grievances and complaints are handled with the highest level of confidentiality and professional integrity.
Absolutely. We promote equal learning opportunities for all eligible learners regardless of their background.
